WordPress Troubleshooting & Rescue

WordPress is great – until something goes wrong and then it’s not.

If you’re tearing your hair out trying to get WordPress to work, pull out your hosting welcome email and fill out the form below.

Your Name (required)

Your Email (required)

Describe the Problem
Try to be as specific as you can. If you're seeing an error message, be sure to include that in the space below.

Current Hosting Company

Refer to your Welcome email from your hosting company to provide the following information. If you can't find your hosting welcome email, provide as much information as possible and use N/A for the fields you can't answer.

Your Control Panel URL

Domain Name:

Hosting User ID

Hosting Password

1st Nameserver

2nd Nameserver

Server IP

WordPress Login Information:
Enter below the user ID and Password you use to log into your WordPress Dashboard.

WordPress User ID

WordPress Password: